Additional Services

Customer Service

Your company will experience sizeable savings by using Live CSR Support Inc. solutions instead of the more traditional call center or toll free 1-800 numbers. Live CSR Support Inc. will save you money while helping you make more money. We help you reduce your operating cost, increase your revenue, and improve your customers’ loyalty.

Multiple Languages Support
Live CSR Support Inc. takes a global approach to the Internet. We understand that your business can span across a number of geographical areas, be it from country to country or within the diversity of a major city. We break language and cultural barriers by offering our services in several major languages, opening your business to a world of opportunities.

- English
- French
- Spanish
- Chinese

Live Chat
Live CSR Support Inc. services your customers instantly with real-time live-chat or collaboration features. CSRs can direct your customers to specific pages on your customers and collaborate with them to assist your customers through registration or transaction procedures.

Many companies are finding that more customers prefer the communication power of the Web rather than the use of the telephone. This allows customers to view pages on your site while communicating with a live CSR. Once customers have concluded their support call they are still at your site to complete their initial intention. Live-chat and live-collaboration are some of the very powerful customer service tools that Live CSR Support Inc. uses to facilitate your customer's transactions.

- REMOTE MONITORING FUNCTIONALITY
- Self-Service
- After Hours Service

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Technical Support

Increasing customer loyalty and retrieving long-term profitability goals, successful companies recognize that acknowledging post-sales technical support is a key requirement. Our technical experts can provide the help our customers needs from networking inessentially related to support, hardware and software.

Web-Based Sales

Improve your web-based sales by having a live Customer Support Representative answer your incoming sales calls. Potential customers are more likely to buy your products if they can get answers to there questions immediately instead of having to wait until the next business day giving them time to get answers
and purchase products from your competition.

Upselling & Cross Sales

When customers contact your company it’s the best opportunity to introduce new products and services. Live CSR can help you introduce your customers to new product categories and propose additional services as an effective means of driving incremental revenue.

Data Entry & Processing

By outsourcing, companies can focus on core business issues while having operational details assumed by an outside data processing expert. This increases your staffs productivity and helps eliminates backlogs.

Improved Customer Loyalty

Helping to fill out forms, redeem points, answer questions regarding their account, are just a few of the services we could provide to your company. By helping you identify customer needs and issues, Live CSR can help determine the profiles of lost customers.

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